Information Technology (IT)
This Changing Visions program focuses on IT Essentials classes where you can learn about networking, network security, and operating systems.
What to Expect
This program includes Helpdesk/Desktop Support or Server Administration and Cyber Security, which will prepare you for entry-level positions such as:
- Computer Network Specialist
- IT Helpdesk Support
- Network System Administrator
- Computer Systems Analyst
Goal
Learn the primary skills to be a source for technology needs and to identify, configure, and troubleshoot problems.
Financial Counseling
We will teach you how to live within your means while still having a great time.
Goals
- Learn the ability to understand and properly apply financial management skills.
- Learn the primary principles of financial literacy, including learning how to budget, track spending, effectively pay off debt, properly plan for retirement, and avoid poor financial decisions.
What You Are Expected to Do
- Stretch your dollar by separating your wants from your needs.
Make a budget to control your spending. - Get help through study loans and scholarships.
- Lay the foundation for good saving and spending habits.
- Control your spending and credit card usage.
- Manage your disposable income by creating a budget.
- Aim to set aside three to six months of salary for a rainy day.
- Set your financial goals early and work to achieve them.
Customer Support
Under this program, we will teach you advanced customer service tips and tools that will help you with the following:
- Creating Positive First Impressions
- Managing Customer Expectations
- Building Customer Loyalty
Goals
- Learn people skills when you train in Customer Service.
- Learn how to help acquire a business relationship and keep your current customers happy.
What You Will Learn
- Active Listening
- Clear Communication
- Positive Language
- Persuasion
- Empathy
Skills You Can Learn
- How to construct eye-catching resumes, cover letters, and other supplements
- How to customize application materials for different professional opportunities
- How to create and curate professional profiles on social networks like LinkedIn to showcase your strengths
- How to strategically grow and use your network
Professional Skills
Your skills and expertise are only as strong as your ability to sell them. To secure a job that appeals to you, you also need to know how to present yourself as an attractive potential employee. This Changing Visions program will help you highlight your skills and stand out in the crowd through your application materials, networking opportunities, and interviews.
Goals
Acquire confidence in job interviews, public speaking, time management, business communications, and more.